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Innovative Solutions for the Medical Industry

Utilizing cutting-edge proprietary technology, Remote Operations is simplifying the transcription, coding and billing processes for medical facilities nationwide.

Remote Operations, Inc. (ROI) is the technology leader for medical dictation, transcription, coding and billing. The medical industry relies on the security, robust features and convenience of ROI's flagship software, SecureFlow Pro™, to seamlessly process their dictation, transcription, coding and billing.

ROI offers the medical industry the most robust, flexible and secure audio and document management platform available today. Through SecureFlow Pro™, ROI's proprietary audio and document workflow system, hospitals, clinics, specialty centers and stand-alone medical practices have the most secure and efficient solution for these important patient administration functions.

  • Dictation – audio record of the patient’s visit or procedure
  • Transcription – audio to text conversion of the dictation
  • Coding – assignment of billable insurance codes to the patient record
  • Billing – payment management and collection of outstanding amounts


  • Clients have traditionally been required to manage multiple vendors across multiple platforms for these patient administration functions and have had to maintain their own equipment and staff. SecureFlow Pro™ integrates these various functions in a single, highly secure, common platform allowing a single vendor relationship for our clients.

    Remote Operations headquarters and the Technology Development Center are located in Austin, Texas. Account Management and transcription editing are located in offices throughout the United States.

    Would you like to speak with a Remote Operations representative?
    Please call our offices at (512) 231-1300 or submit a question at the contacts page.

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    Our systems are HL7 enabled.  Click here to view our HL7 specifications.
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